80%Time Saved
99.8%Accuracy Rate
$900KAnnual Savings
4moROI Payback

The Challenge

A 500-person financial services firm was struggling under the weight of manual financial operations. The accounts payable team processed over 8,000 invoices monthly, each requiring manual data entry across SAP and Oracle systems. Reconciliation was a monthly 3-day sprint involving spreadsheets, emails, and constant human intervention.

Error rates averaged 2.3%, leading to payment delays, vendor disputes, and audit findings. With headcount frozen, the finance director needed to dramatically increase throughput without adding staff.

Our Approach

1

Process Discovery & Mapping

Ran structured process workshops to document 14 financial sub-processes. Used UiPath Process Mining to identify and rank automation candidates by ROI and complexity.

2

Bot Architecture Design

Designed an attended/unattended hybrid bot architecture. Unattended bots run scheduled overnight, while attended bots assist staff during complex exception handling.

3

Development & Testing

Built and unit-tested 8 UiPath bots covering invoice intake, 3-way matching, payment scheduling, bank reconciliation, and vendor statement processing.

4

UAT & Parallel Running

Ran 6-week parallel operations where bots and humans processed the same transactions independently. Discrepancy rate of 0.2% was identified and bots refined before full handover.

5

Deployment & Monitoring

Deployed to production with UiPath Orchestrator dashboards providing real-time bot status, SLA tracking, and exception alerts to the finance manager.

The Results

The automation programme transformed the finance team's productivity and accuracy. Staff were redeployed to higher-value activities including financial analysis, vendor relationship management, and compliance work.

  • Invoice processing time reduced from 12 minutes to 90 seconds per invoice
  • Monthly reconciliation cycle compressed from 3 days to 4 hours
  • Error rate dropped from 2.3% to 0.2% — a 91% improvement
  • Annualised cost saving of $900,000 in FTE time and error remediation
  • Finance team capacity increased by 65% with zero headcount addition

“The bots work around the clock without errors. Our month-end close is now a non-event instead of an all-hands crisis. RevOps Agentic delivered exactly what they promised.”

— Finance Director, Mid-Market Financial Services Firm

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