Quick filter by cloud or capability to find relevant transformation stories.

Showing 9 success stories

CRM · Salesforce

Salesforce Service Cloud for Enhanced Sales Ops

Customised and deployed Salesforce Service Cloud for a B2B SaaS company, streamlining support workflows, automating case routing, and integrating with billing and product analytics systems.

38%
Faster Resolution
NPS +48
Satisfaction
6wk
Go-Live
Salesforce · Custom Dev

Custom Salesforce Sales Cloud Development

Engineered custom Apex triggers, Lightning Web Components, and third-party integrations within Salesforce Sales Cloud to support a complex multi-tier channel sales process for a global tech distributor.

45%
Shorter Deal Cycle
99%
Data Accuracy
Rep Productivity
Salesforce · Marketing Cloud

Salesforce Marketing Cloud Integration

Integrated Salesforce Marketing Cloud with Sales Cloud and CDP for a consumer brand, unifying customer journeys and automating personalised email sequences that drove measurable revenue uplift.

3.8×
Email ROI
52%
Open Rate Up
29%
Pipeline Increase
Salesforce · Revenue Cloud

Revenue Cloud CPQ & Billing Transformation

Designed a unified quote-to-cash model with Salesforce Revenue Cloud, CPQ, and Billing to reduce pricing exceptions, accelerate approvals, and improve renewal predictability.

34%
Faster Quote Turnaround
21%
Margin Improvement
17%
Renewal Lift
Salesforce · Data Cloud

Data Cloud 360 Unified Customer Intelligence

Implemented Data Cloud with identity resolution and activation pipelines to unify customer profiles, improve segmentation precision, and power analytics-ready decisioning.

39%
Data Quality Gain
26%
Segmentation Accuracy
4.5x
Activation Speed
Salesforce · Agentforce

Agentforce Workflow Automation at Scale

Deployed Agentforce across service and revenue operations to automate repetitive workflows, assist teams in real time, and reduce manual handling in high-volume operations.

41%
Ops Throughput Increase
33%
Manual Task Reduction
12wk
Enterprise Rollout
Salesforce · MuleSoft

MuleSoft Integration Hub for Quote-to-Cash Visibility

Built an API-led MuleSoft integration architecture connecting ERP, Salesforce Revenue Cloud, and support systems to eliminate sync lag and improve cross-team decisioning.

67%
Integration Time Cut
99.3%
Data Sync Reliability
13wk
Delivery Timeline
Salesforce · Field Service

Field Service Scheduling & Dispatch Optimization

Implemented Salesforce Field Service with smart scheduling, route optimization, and mobile workflows for a utilities provider with distributed technician teams.

28%
First-Time Fix Uplift
24%
Travel Time Reduction
10wk
Rollout Window
Salesforce · Tableau

Tableau Revenue Command Center for Exec Teams

Delivered a unified Tableau command center combining pipeline, renewals, and service indicators, giving leaders one trusted view of growth risk and performance across regions.

3.2x
Decision Speed
22%
Forecast Accuracy Lift
8wk
Dashboard Go-Live

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